The City of Fife provides utility services water, sewer, and storm drainage/surface water management.
For new account set up, service changes or questions concerning billing, contact the Utility Billing – Customer Service Dept. at 253-922-2489 (Press 1).
Quality Problems or Leaks
Questions or concerns regarding water quality, water pressure problems, help in locating leaks, reporting broken hydrants or leaking water mains should be directed to the Public Works Dept. at (253) 922-9315.
Senior and Disability Utility Discount Program
You may be eligible for help with your City of Fife utility bill.
The City of Fife offers a discount on utility services to eligible customers to help them manage their water, sewer, and stormwater bills. If you are low income and at least 62 OR if you are low income and disabled you may qualify for a discount of up to 50%.
View the applicant information sheet below to determine eligibility. Print a program application below or pick one up from Fife City Hall. Submit applications at the front desk of Fife City Hall located at 5411 23rd St E, Fife Washington.
- Applicant Information Sheet
- The City of Fife is no longer running the “Water Rebate Program”. That program ended 12/31/16.
Billing and Payment Information
The City of Fife bills utilities on a bi-monthly cycle (every 2 months). Water meters are read every 2 months. This information is then downloaded by the Finance Dept. who generates the statements you receive for water and/or sewer and/or storm drainage every other month. On the back of these statements, the City of Fife’s Water, Sewer & Storm Drainage Municipal codes are listed pertaining to the details of when bills are due, when penalties are assessed, and the delinquent account shutoff/lien process.
All utility payments can be included in one form of payment, either cash/check/money order/credit card if paying in person at City Hall during regular business hours, or by check/money order via the postal mail or by placing it in the City of Fife’s utility payment drop box in the parking lot (located to the left of the USPS mail box) of City Hall at 5411 23rd St E in Fife anytime. Payments received in the drop box after 7:30am will be credited to your account the next business day. For your convenience, we are able to accept credit/debit cards (Visa or MasterCard only) either over the phone or at City Hall. For payment over the phone call 253-896-8618. We also offer an online bill pay site. Please see the link above for access to the website. As a reminder for those using their own “Bank Bill Payer” service to pay their utility billing, that type of payment is received by the City of Fife as a “paper” check issued in your behalf by your bank or a third party online vendor via the postal service. They are not received electronically even though you authorize the original payment “online”. You must allow a minimum of 7 business days (or whatever time period your bank outlines in their bank bill payer agreement) for your payment to be credited to your account.